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5 articles
Behind most 'out for delivery' notifications is a self-employed driver who leased their own van and bid for the round on an app. We look at the pay, the costs, the WhatsApp groups — and what it all means for whether your parcel actually turns up.
Groceries in eight minutes, curry in twelve — Britain's rapid delivery boom is reshaping how our cities shop, stock and move. We went behind the scenes of the micro-fulfilment revolution to ask whether faster always means better.
The final stretch of your parcel's journey is the priciest, messiest and most hotly contested part of UK delivery. We look at how supermarkets, couriers and scrappy start-ups are reinventing the last mile — and what it means for your wallet.
Ever ordered something on a Friday before a bank holiday and watched it vanish into the void? Here's what's really going on behind the scenes — plus the dates and cut-off times that'll keep your deliveries moving all year.
Ever wondered why one order lands on your doormat the next morning while another takes a week? We follow a fictional parcel through UK warehouses, sorting depots and courier vans to reveal what really happens after you press 'Buy Now'.